Production Support (also called Application Support) is like healthcare for technology. Equilib would ensure that all the systems and applications are running smoothly without errors or problems by deploying innovative solutions.
Phase 1 of production support is to find out the issues faced by the client. The technical lifecycle of software includes development, user acceptance testing, and production. Production support teams mainly work in phases 2 and 3, and they must discover the solution to the given problems and work with development teams to make upgrades to the respective application or software.
